Multi-Trade Operative

TN United Kingdom; Salisbury; On-site; GBP 34,000 - 37,000; Full time

Job summary

An established industry player is seeking a Multi-Trade Operative to join their Operations Response team in the South West. In this dynamic role, you will be responsible for a variety of reactive repairs in occupied properties, ensuring exceptional service and customer satisfaction. The position offers a supportive work environment with training opportunities and a comprehensive benefits package, including generous annual leave and pension contributions. If you are skilled in multiple trades and have a passion for delivering quality service, this is a fantastic opportunity to make a difference in your community.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Employee Networks for inclusion support

Qualifications

• Candidates must be qualified to or undertaking NVQ Level 2 in a core subject.
• Recent experience in social housing is advantageous.

Responsibilities

• Carry out reactive repairs to occupied properties, including plumbing and carpentry.
• Maintain van stock levels and provide accurate information to customers.

Skills

NVQ Level 2 in Carpentry

NVQ Level 2 in Electrical

Plumbing Level 3

Unvented - G3 Certificate

Water Regulations (WRAS)

Health and Safety Regulations

Driving License

Education

NVQ Level 2 in a core subject

Tools

Power Tools

Company Van

Job description

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Sanctuary provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi-Trade Operative

Salisbury – covering the South West

£34,376 - £36,185 per year

40 hours per week

We are looking for a Multi-Trade Operative to join our Operations Response team based in the South West, covering a range of sites across postcodes GU, PO, SP, RG and more. You will be responsible for carrying out reactive repairs to occupied properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. The team also carries out external repairs including fencing and groundworks.

The role will include lone and teamwork, and you will also be required to be on an emergency call out rota. A company van and power tools will be provided for business use along with training as and when needed.

The role of Multi-Trade Operative will include:

• Attending occupied properties to carry out construction, fault fixing and maintenance duties within Social Housing
• Resolving problems or setting into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a call out rota

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Recent experience of undertaking a similar role within social housing is advantageous
• Ability to work to deadlines and prioritise tasks
• Additional skills in some of the following disciplines - plumbing, carpentry and plastering
• Working knowledge of the health and safety regulations
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

Closing Date: 30 April 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.