Multi-Trade Operative

Sanctuary Group; Reading; Hybrid; GBP 36,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Job summary

You’ll carry out routine repairs in social housing, including tasks like fixing taps, replacing baths, door hardware, and door hanging, plus tiling, UPVC installations, and plastering. A driving licence is essential, with a focus on safety and customer service.

Qualifications

• NVQ Level 2 in a core subject (carpentry, electrical) as a minimum qualification.
• Awareness of health and safety regulations and working legislation.
• Excellent customer service and communication skills.
• Ability to prioritise workloads, work to deadlines and plan ahead.
• This role requires driving on company business and a full UK driving licence.

Responsibilities

• Attend occupied properties to carry out construction, fault-fixing and maintenance duties within Social Housing.
• Resolve problems or arrange means of resolution and keep customers informed.
• Maintain van stock level and restock as needed.
• Provide accurate and timely information on progress of works that is easily understood by the customer.
• Provide out-of-hours cover via a call-out rota.

Skills

NVQ Level 2 in core subject

Health and safety awareness

Customer service

Deadline management

Full UK driving licence

Education

Unvented - G3 Certificate

Water Regulations (WRAS)

Job description

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Multi-Trade Operative

Reading - Swindon, Thatcham, Newbury, Gloucestershire and Reading areas.

£35,579 - £37,452 per year

40 hours per week

We have an opportunity for a Multi-Trade Operative to join our Day-To-Day team based in Swindon. We are looking for someone with Plumbing or Carpentry as their core trade. You will be covering sites across Swindon, Thatcham, Newbury, Gloucestershire and Reading areas.

You will be responsible for carrying out day-to-day routine responsive and reactive repairs in properties, including but not limited to fixing leaking taps, replacing baths, changing a door handle and hanging new doors. This role will also involve the following skill sets: tiling, UPVC door and window installation, bathroom/kitchen installation and repairs as well as plastering and patch repairs. Due to the nature of the role, mobile phone and company van will be provided as well as power tools for you to complete jobs to a high standard. We are looking for a well-rounded multi-trade operative.

The team of 12 also carry out external repairs including fencing and groundworks. You will be required to be on an emergency call out rota which is currently once every 9 weeks.

The role ofMulti-Trade Operativewill include:

• Attending occupied properties to carry out construction, fault fixing and maintenance duties within Social Housing
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer
• Providing out of hours cover via a call out rota

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Excellent customer service and communication skills
• Ability to priorities workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.