Multi-Trade Operative - Plumbing

Sanctuary Group; Cramlington; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contri.

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Staff Networks for inclusion

Job summary

Sanctuary Group is seeking a Multi-Trade Operative to perform repairs in occupied properties in the North East, primarily in the North Day to Day Team. The role covers general building repairs across multiple trades, including carpentry, plumbing and wet trades, with a company van provided.

The ideal candidate will hold NVQ Level 2 in joinery/carpentry/electrical and Plumbing Level 3, plus WRAS and Unvented G3 qualifications, and must possess a full UK driving licence.

Qualifications

• Candidates must have NVQ Level 2 in joinery/carpentry/electrical, Plumbing Level 3, Unvented - G3 and WRAS certification; original certificates required.
• Full UK driving licence is required for company vehicle use.
• Awareness of health and safety regulations and working legislation.
• Experience in Joinery, Plumbing and Wet Trades (plastering, tiling).
• Excellent customer service and communication skills; ability to prioritise workloads.

Responsibilities

• Carry out construction, fault fixing and maintenance duties in line with contract specifications.
• Ensure tools and equipment are maintained and restocked as needed.
• Respond to complaints and breakdowns, resolving issues or initiating resolution with customers informed.
• Provide accurate and timely information on progress of works in a customer-friendly manner.

Skills

Health & safety awareness

Customer service

Communication skills

Driving licences (UK)

Ability to prioritise workloads

Education

NVQ Level 2 – Joinery (carpentry/electrical)

Plumbing Level 3

Unvented - G3 Certificate

Water Regulations (WRAS)

CSCS card

Job description

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Department: Property Services

Operation: Sanctuary Property Services

Closing Date: 28/10/2026

Requisition: 229889

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Multi-Trade Operative - Plumbing

£35,579 - £37,452 per year

40 hours per week – Monday to Friday

We have an opportunity for a Multi-Trade Operative to join our team, predominantly working in and around the North East area. This role sits within the North Day to Day Team and is responsible for repairs to occupied properties. by using a wide range of skills and working alongside other Multi-Trade Operatives.

With a mix of skills and qualifications, the role will involve working on repairs for properties and will cover all aspects of general building repairs and maintenance, including carpentry, plumbing and wet trades. You must have qualifications in Joinery, and competency in other trades.

Due to the nature of the role, a company van will be provided as well as power tools for you to complete jobs to a high standard.

The role of Multi-Trade Operative will include:

• Carry out construction, fault fixing and maintenance duties in line with contract specifications
• Ensure tools and equipment are maintained in good condition and restocking these when needed
• Respond positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (joinery, carpentry, electrical), Plumbing Level 3, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines – Joinery, Plumbing and Wet Trades (plastering, tiling)
• Excellent customer service and communication skills
• Ability to prioritise workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.