Multi-Trade Operative

Sanctuary Group; Wellington; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

Company van provided

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work scheme

Wellbeing support

Job summary

Sanctuary Group is hiring a Multi-Trade Operative to join our responsive maintenance team covering EX and TA post codes. The role involves carpentry, plumbing, doors/windows, plastering, tiling, fencing and general maintenance at domestic properties.

A company van will be provided to carry out your works and you will work across multiple sites. You will carry out construction, fault fixing and routine maintenance in line with contract specifications, maintain tools, respond to faults promptly,

Qualifications

• Qualified to NVQ Level 2 in a core trade or currently undertaking such qualification.
• Awareness of health and safety regulations and working legislation.
• Full UK driving licence required for site visits.
• Experience in carpentry, plumbing or electrical work and joinery.
• Excellent customer service and communication skills; ability to plan workloads.

Responsibilities

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition and restocked when needed
• Responding to complaints and breakdowns by resolving problems or initiating resolution; keeping customers informed
• Providing accurate and timely information on the progress of works

Skills

Carpentry

Electrical work

Plumbing

Customer service

Health & safety

Time management

Driving licence

Education

NVQ Level 2 in Carpentry/Electrical

Plumbing Level 3 + WRAS (G3)

Tools

Power tools

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Multi-Trade Operative Covering EX and TA post codes £35,579 - £37,452 per year 40 hours per week – Monday to Friday, 8:00am – 16:30pm

We have an opportunity for a Multi-Trade Operative to join our responsive maintenance team covering different sites across the EX and TA post codes. These works are predominantly in domestic properties and include Carpentry, Plumbing, installing doors / windows, plastering, tiling, fencing and general maintenance. Due to the nature of the role, a company van will be provided as well as power tools in order for you to complete jobs to a high standard.

The role of Multi-Trade Operative will include:

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition and restocking these when needed
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines – Plumbing, Carpentry and Joinery, kitchen and bathroom installations, UPVC door and window fitting
• Excellent customer service and communication skills
• Ability to priorities workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.