Multi-Trade Operative

Sanctuary Group; Greater London; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Annual leave 25/30

Pension scheme

Life Assurance

Counselling service

Cycle to Work

Wellbeing support

Employee discounts

Recognition scheme

Staff networks

Job summary

Sanctuary Group is recruiting a Multi-Trade Operative for our London team. You will carry out repairs in void and tenanted properties, covering carpentry, plumbing and painting, often working alone but with support from the wider team when needed.

A company van and tools are provided. We focus on diverse, inclusive workplaces and offer a competitive package, 40 hours per week, with salary £40,248–£42,367 per year and excellent staff benefits including pension, life assurance, and wellbeing

Qualifications

• Must be qualified to or undertaking NVQ Level 2 in a core subject; if Plumbing Level 3 is required, provide original certification at interview.
• Able to diagnose problems and implement effective solutions.
• PC literate and able to use computerised systems (including PDA) for scheduling.

Responsibilities

• Attend occupied properties to carry out construction, fault fixing and maintenance duties.
• Provide accurate and timely information on progress and advice easily understood by the customer; maintain daily records.
• Resolve problems or initiate resolution; keep customers informed per processes and service specs.
• Maintain van stock and replenish as needed; ensure progress updates are clear to customers.

Skills

Carpenter

Plumber

Driving licence

PDA

Education

NVQ Level 2 in core subject

Plumbing Level 3 (if required) Unvented G3 Certificate and WRAS

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Multi-Trade Operative

London

£40,248 - £42,367 per year

40 hours per week 08:00 - 16:30 Mon - Fri

We currently have an opportunity for a Multi-Trade Operatives to join our team based in London. Joining a team of operatives with a mix of skills and qualifications, you will be working on repairs for both void and tenanted properties. Within the roles you will be covering all aspects of general building repairs including carpentry, plumbing, and painting. The role is mainly lone working with opportunities to work with the wider team as and when required. With a company van and tools included the role will cover areas in and around London.

The role of Multi-Trade Operative will include:

• Attending occupied properties to carry out construction, fault fixing and maintenance duties
• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Resolve problems or set into motion the means of resolution, ensuring customers are kept informed in line with agreed processes and within contract and service specifications
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Working experience of analysing and diagnosing problems and implementing effective solutions
• Skills in the following disciplines – Carpenter, Plumber
• PC literate and able to use and update computerised systems (including PDA) for work scheduling
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £ 40,248 per annum (rising to £ 42,367 per annum after 12 months, subject to satisfactory performance)

Closing Date: 4 November 2026

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.