Multi-Site STEPS Administrator | Flexible, Development‑Focused

Gloucestershire County Council; England; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Training and Development opportunities

Flexible working opportunities

Annual leave 25.5–30.5 days after 5‑yr

Employee Benefits Programme

Prism LGBTQ+ Network

Job summary

Gloucestershire County Council's STEPS seeks an experienced Administrator to provide flexible, customer-focused support across several county sites. You will contribute to an inclusive education system by handling routine admin tasks with accuracy and initiative.

You will communicate with schools, settings and parent carers, use ICT systems like Capita and Liquid Logic, and work across organisations to support SEND needs while benefiting from development opportunities and flexible working

Qualifications

• Excellent and proven customer service experience.
• Be a team player with strong communication and organisational skills.
• Have good experience of working with and across organisations.
• Strong ICT skills.
• Knowledge and experience of working in education; working with systems such as Capita and Liquid Logic; and an understanding of SEND would be an advantage.
• It is a legal requirement under the Immigration Act 2016 that anyone appointed to a 'customer facing role' must demonstrate fluent English.

Responsibilities

• Provide administration support across multiple sites in Gloucestershire.
• Communicate with schools, settings and parent carers.
• Support the service with a range of administration tasks and processes.

Skills

Customer service

Team player

Communication skills

Organisational skills

ICT skills

Collaboration

English fluency

Tools

Capita

Liquid Logic

Job description

Gloucestershire County Council's STEPS seeks an experienced Administrator to provide flexible, customer-focused support across several county sites. You will contribute to an inclusive education system by handling routine admin tasks with accuracy and initiative.

You will communicate with schools, settings and parent carers, use ICT systems like Capita and Liquid Logic, and work across organisations to support SEND needs while benefiting from development opportunities and flexible working