Multi-Site Restaurant & Bar Manager - Guest Experience

Recruit Genie; Birmingham; Híbrido; GBP 32.000 - 52.000; Jornada completa

Descripción de la vacante

Edgbaston Park Hotel and Conference Centre in Birmingham is seeking a Restaurant & Bar Manager to lead the restaurant and bar operations across multiple sites, ensuring guests receive outstanding hospitality and service aligned with the hotel’s five-year plan.

You will manage targets, rosters, budgets, and policies, coach the team to improve performance, and drive initiatives to enhance guest experiences and revenue while maintaining knowledge of products, services, pricing, and local area.

Formación

• Experience in a similar standard hotel or hospitality establishment.
• Highly organised with strong delegation and people management skills.

Responsabilidades

• Lead restaurant and bar operations across multiple sites, meeting guest expectations and supporting the Hotel’s 5-year plan.
• Ensure the F&B team delivers exemplary hospitality at all times.
• Ensure food and drink are served promptly and to the Hotel’s standards.
• Set targets, rotas, budgets, policies and procedures aligned to the Hotel’s 5-year plan.
• Coach, train and develop the restaurant and bar team to build capability and engagement.
• Introduce initiatives that enhance the guest experience and generate additional revenue.
• Maintain up-to-date knowledge of Hotel products, services, pricing and policies, and of the local area.
• Protect and improve profit by monitoring waste and breakages and taking corrective action.
• Maximise revenue through accurate billing at all times.
• Coach the team to maximise upselling in a discreet, professional way.

Descripción del empleo

Edgbaston Park Hotel and Conference Centre in Birmingham is seeking a Restaurant & Bar Manager to lead the restaurant and bar operations across multiple sites, ensuring guests receive outstanding hospitality and service aligned with the hotel’s five-year plan.

You will manage targets, rosters, budgets, and policies, coach the team to improve performance, and drive initiatives to enhance guest experiences and revenue while maintaining knowledge of products, services, pricing, and local area.