Multi-Site Medical Admin & Patient Services (4-Day)

St Thomas Medical Group; Exeter; On-site; GBP 19,000 - 23,000; Part time

Job summary

St Thomas Medical Group in Exeter is recruiting for a permanent part-time receptionist to work across our three sites on a 4-day rota. The role uses the SystmOne clinical system and requires flexible, friendly, patient-focused staff who can work independently and as part of a team.

The successful candidate will handle patient queries, explain practice arrangements, manage bookings, triage, and take payments for private services.

Qualifications

• Experience in customer-facing roles.
• Able to work across multiple sites.
• Excellent interpersonal and communication skills.

Responsibilities

• Answer queries from patients and visitors.
• Explain practice arrangements to new and temporary patients.
• Book appointments by telephone and in person.
• Learn Patient Triage.
• Take payments and explain charges for private services.
• Keep the system and information boards updated daily.

Skills

Customer reception

Communication skills

Teamwork

Multi-site rota adaptation

Job description

St Thomas Medical Group in Exeter is recruiting for a permanent part-time receptionist to work across our three sites on a 4-day rota. The role uses the SystmOne clinical system and requires flexible, friendly, patient-focused staff who can work independently and as part of a team.

The successful candidate will handle patient queries, explain practice arrangements, manage bookings, triage, and take payments for private services.