Medical Receptionist - Flexible Part-Time, Multisite

North Staffordshire Combined Healthcare NHS Trust; Hanley; On-site; GBP 23,000 - 28,000; Part time

Job summary

North Staffordshire Combined Healthcare NHS Trust is seeking a Medical Receptionist to provide a courteous, efficient reception service and support the practice's admin functions. The role covers Keele Practice on Keele University Campus and will support Moorcroft Medical Centre (Hanley) and Holmcroft Surgery (Stafford).

The position is 18.75 hours per week, with potential for additional hours; Band 2 salary from £25,572 per annum full-time, pro rata for part-time posts.

Qualifications

• Provide a courteous reception service to patients, staff and external agencies.
• Support administrative tasks to ensure smooth practice operation.
• Work as part of a team to maintain quality and efficiency.
• Adhere to CQC and information governance requirements.
• Assist in setting up and following appropriate protocols.
• Cover shifts to maintain safe working environments.

Responsibilities

• Offer patients and stakeholders a reliable reception service.
• Deliver administrative support to the practice as required.
• Assist in workload management and prioritisation.
• Ensure processes follow confidentiality and governance rules.

Skills

Customer service

Teamwork

Administrative tasks

Confidentiality

Job description

North Staffordshire Combined Healthcare NHS Trust is seeking a Medical Receptionist to provide a courteous, efficient reception service and support the practice's admin functions. The role covers Keele Practice on Keele University Campus and will support Moorcroft Medical Centre (Hanley) and Holmcroft Surgery (Stafford).

The position is 18.75 hours per week, with potential for additional hours; Band 2 salary from £25,572 per annum full-time, pro rata for part-time posts.