Multi-Site Hospitality Supervisor - Food Service Lead

Aramark Ltd; Stevenage; On-site; GBP 26,000 - 32,000; Full time

Job summary

Aramark Ltd in Stevenage is seeking a Hospitality Supervisor to lead catering operations and service delivery across on-site locations. The role emphasizes team leadership, quality service, and strict hygiene compliance.

You will supervise staff and drivers, organise shift patterns, coordinate service points, monitor standards, and respond to client requests with accuracy and professionalism. This is a permanent, full-time position working Monday to Friday.

Qualifications

• 1-2 years' experience in a similar supervisory or hospitality role.
• Strong customer service skills.
• Excellent attention to detail and time management.
• Calm and effective problem-solving abilities.
• Confident decision-making under pressure.

Responsibilities

• Team Leadership: Supervise and motivate catering staff, delivery drivers, and service teams.
• Catering Operations: Coordinate the delivery and presentation of food across service points; ensure timely, temperature-controlled service.
• Client Service: Respond to client requests and dietary requirements; maintain a professional guest experience.
• Quality & Compliance: Uphold hygiene, safety, and corporate standards; conduct regular checks.
• Problem Solving: Resolve operational issues and escalate as needed.
• Reporting & Coordination: Maintain records of deliveries, feedback, and staff performance; coordinate with kitchen and logistics.

Skills

Team Leadership

Customer service

Attention to detail

Time management

Decision making under pressure

Problem solving

Job description

Aramark Ltd in Stevenage is seeking a Hospitality Supervisor to lead catering operations and service delivery across on-site locations. The role emphasizes team leadership, quality service, and strict hygiene compliance.

You will supervise staff and drivers, organise shift patterns, coordinate service points, monitor standards, and respond to client requests with accuracy and professionalism. This is a permanent, full-time position working Monday to Friday.