Hospitality Team Lead: Guest Experience & Events

SmartRecruiters, Inc.; Forres; On-site; GBP 21,000 - 26,000; Full time

Job summary

Aramark UK is seeking a supervisory hospitality professional to lead daily food service operations and dining activities at customer sites. The role focuses on delivering high standards, coaching staff, and ensuring safe, compliant service.

You will manage stock, place orders, and support evening events while maintaining excellent guest experiences across environments. Flexibility and strong English communication are essential.

Qualifications

• Experience supervising food service or retail environments.
• Proficient spoken English.
• Willingness to learn and be trained.
• Flexible to meet business needs.

Responsibilities

• Oversee day-to-day food service and dining activities.
• Lead hospitality bookings and ensure sponsor needs are met.
• Coach and train team members.
• Manage consumables and stock checks.
• Place supplier orders and manage costs.
• Support evening hospitality events.
• Adhere to food hygiene and safety procedures.
• Contribute to briefs and training sessions.
• Assist with other departments as needed.

Skills

Supervisory experience

Food service experience

Spoken English

Customer service

Education

Food hygiene Level 2

Health & safety Level 2

Tools

Aratrade

GFF

Opx

Kronos

Uniware

Job description

Aramark UK is seeking a supervisory hospitality professional to lead daily food service operations and dining activities at customer sites. The role focuses on delivering high standards, coaching staff, and ensuring safe, compliant service.

You will manage stock, place orders, and support evening events while maintaining excellent guest experiences across environments. Flexibility and strong English communication are essential.