Hospitality Supervisor

Aramark; Lossiemouth; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Employee Benefits app

Company pension

Life assurance

Generous holiday entitlement

Training & development

Career progression

Team environment

Job summary

Aramark UK is recruiting a Hospitality Supervisor to join our team at RAF Lossiemouth. You will lead a busy hospitality service, supervise staff and ensure high standards of customer care during events and catering functions.

We offer £13.02 per hour, 35 hours per week, and benefits including pension, life assurance, holiday allowance, and training for career progression within a supportive team. This role requires weekend work and a proactive approach to delivering outstanding guest experiences.

Qualifications

• Experience in hospitality, catering, events or supervisory role.
• Strong leadership and team-working skills.
• Excellent customer service and communication abilities.
• Ability to work effectively in a fast-paced environment.
• Good organisational skills and attention to detail.
• Experience supervising or supporting team members is desirable.
• Knowledge of food hygiene and health & safety practices.
• Flexible and proactive approach to work, including weekends and shift patterns.
• A passion for delivering outstanding customer experiences.

Responsibilities

• Supervising hospitality and catering operations to ensure high service standards.
• Leading, motivating and supporting team members during shifts.
• Assisting with the setup, delivery and clear-down of hospitality events and functions.
• Providing excellent customer service and responding to customer enquiries.
• Supporting stock control, ordering and inventory management.
• Ensuring compliance with food hygiene, health & safety and company procedures.
• Assisting with staff training and development.
• Monitoring service quality and addressing any issues promptly.
• Maintaining a clean, safe and organised working environment.

Skills

Hospitality experience

Leadership

Customer service

Fast-paced work

Organisational skills

Supervisory experience

Food hygiene knowledge

Flexible schedule

Customer experience passion

Job description

At Aramark, we empower our people to create experiences that matter. We share a passionfor hospitality, it's at the foundation of everything we do. We believe a career should developyour talents, fuel your passions, and empower your professional growth. No matter whatyou're pursuing, we can help you reach your full potential. Every day presents a newchallenge and opportunity to discover something new about yourself.

Job Description

Aramark UK are currently recruiting for a Hospitality Supervisor to join our team at RAFLossiemouth, IV31 6SD. This is a fantastic opportunity for an experienced hospitalityprofessional looking to take the next step in their career within a busy and rewardingenvironment. You will support the delivery of exceptional hospitality services while leadingand motivating a team to provide outstanding customer experiences.

As a Hospitality Supervisor, you will support the day-to-day operation of hospitality services,ensuring events, functions and catering activities are delivered to the highest standards. Youwill lead by example, supervise team members and help maintain a professional, welcomingenvironment for customers and guests.

Key responsibilities include:

• Supervising hospitality and catering operations to ensure high service standards
• Leading, motivating and supporting team members during shifts
• Assisting with the setup, delivery and clear-down of hospitality events and functions
• Providing excellent customer service and responding to customer enquiries
• Supporting stock control, ordering and inventory management
• Ensuring compliance with food hygiene, health & safety and company procedures
• Assisting with staff training and development
• Monitoring service quality and addressing any issues promptly
• Maintaining a clean, safe and organised working environment.

What's in it for You?

• £13.02 per hour
• 35 hours per week, 5 days out of 7
• Access to our Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats)
• Company pension contributions
• Life assurance
• Generous holiday entitlement with the option to buy more
• Excellent training and development opportunities
• Fantastic career progression opportunities, as we LOVE to promote from within
• Be part of a talented and supportive team.

Qualifications

• Previous experience in hospitality, catering, events or a supervisory role
• Strong leadership and team-working skills
• Excellent customer service and communication abilities
• Ability to work effectively in a fast-paced environment
• Good organisational skills and attention to detail
• Experience supervising or supporting team members is desirable
• Knowledge of food hygiene and health & safety practices
• A flexible and proactive approach to work, including weekends and shift patterns
• A passion for delivering outstanding customer experiences

Additional Information

Employment is subject to satisfactory right to work checks. Due to the nature of the site,successful candidates may be required to satisfy security clearance requirements.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Any offer of employment for this role will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to the clearance level associated with the role.

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

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