MSP IT Support Engineer – Grow with Projects & Service Desk

Crg Tec; Lancashire; On-site; GBP 28,000 - 32,000; Full time

Job summary

Crg Tec in Lancaster is seeking an IT Support Engineer (MSP) to join a busy, collaborative team within an established MSP supporting hundreds of clients. The role is office-based with occasional client-site visits.

The position is split roughly 60% service desk and 40% project work, offering exposure to BAU support and infrastructure change. A driving licence is desirable, and the culture emphasises development and progression.

Qualifications

• Experience with MSP support or IT service desk.
• Strong communication and troubleshooting skills.

Responsibilities

• Deliver frontline IT support to external clients via service desk.
• Contribute to project work and infrastructure change initiatives.
• Communicate clearly with clients to manage expectations and provide updates.
• Visit client sites as required and maintain professional relationships.

Skills

Microsoft technologies

Job description

Crg Tec in Lancaster is seeking an IT Support Engineer (MSP) to join a busy, collaborative team within an established MSP supporting hundreds of clients. The role is office-based with occasional client-site visits.

The position is split roughly 60% service desk and 40% project work, offering exposure to BAU support and infrastructure change. A driving licence is desirable, and the culture emphasises development and progression.