MSP Account Manager — IT, Cloud & Security Growth

Robertson Sumner Ltd; Manchester; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Structured training

Mentoring in consultative selling

Career progression to Senior Account M

Collaborative sales environment

Impact on retention and revenue growth

Job summary

Robertson Sumner Ltd in Manchester is seeking an Account Manager to nurture and expand an established portfolio of mid-market customers within the MSP space. You will build relationships with IT leaders, drive renewals and identify upsell opportunities across managed IT, cloud, infrastructure and cyber security.

This role offers structured training, mentoring, and a clear path to a Senior Account Manager position within a collaborative and growth-focused team.

Qualifications

• Experience in account management within MSP/IT services.
• Understanding of managed IT services, cloud, infrastructure or cyber security.
• Proactive in building relationships and identifying commercial opportunities.

Responsibilities

• Manage and develop an established portfolio of customer accounts.
• Build strong relationships with IT managers and key stakeholders.
• Identify opportunities to grow accounts through upselling and cross-selling of IT services.

Skills

Account management

Relationship building

Opportunity identification

Consultative selling

Commercial awareness

Tools

CRM software

Job description

Robertson Sumner Ltd in Manchester is seeking an Account Manager to nurture and expand an established portfolio of mid-market customers within the MSP space. You will build relationships with IT leaders, drive renewals and identify upsell opportunities across managed IT, cloud, infrastructure and cyber security.

This role offers structured training, mentoring, and a clear path to a Senior Account Manager position within a collaborative and growth-focused team.