MSK Administration Supervisor – NHS Band 3

Transformation Unit; Sheffield; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Pension scheme

Annual leave

Job summary

Sheffield Teaching Hospitals NHS Foundation Trust is recruiting for a Senior Clerical Officer in the Musculoskeletal (MSK) service. The post provides efficient administrative support, ensures smooth running, and includes day‑to‑day supervision of Band 2 Clerical Officers.

37.5 hours per week, fixed term 12 months. Share in a commitment to high standards, flexible working and staff wellbeing; NHS perks include pension and development opportunities, with safeguarding and patient confidentiality at

Qualifications

• GCSE English Language and Mathematics Grade C/4 or above, or equivalent qualifications/experience.
• Evidence of IT competency through training, qualifications or relevant experience
• Supervisory or management qualification (e.g., ILM Level 3) or equivalent knowledge and experience gained through practice.
• ECDL or equivalent IT qualification

Responsibilities

• Register referrals and book appointments in line with Trust waiting time standards.
• Support management of outpatient clinics and coordinate changes including cancellations and rescheduling.
• Maximise clinic capacity and maintain accurate patient records on the Connect system.
• Provide day-to-day supervision and line management of Band 2 Clerical Officers and coordinate workloads.
• Communicate professionally with patients, carers and healthcare professionals while maintaining confidentiality.

Skills

Communication

Organisational skills

Prioritisation

Team coordination

Attention to detail

Confidentiality

Education

GCSE English/Math

IT competency

ILM Level 3 Supervisory qualification

ECDL or equivalent IT qualification

Tools

Connect

Microsoft Office

Job description

Sheffield Teaching Hospitals NHS Foundation Trust is recruiting for a Senior Clerical Officer in the Musculoskeletal (MSK) service. The post provides efficient administrative support, ensures smooth running, and includes day‑to‑day supervision of Band 2 Clerical Officers.

37.5 hours per week, fixed term 12 months. Share in a commitment to high standards, flexible working and staff wellbeing; NHS perks include pension and development opportunities, with safeguarding and patient confidentiality at