MSK Admin & Patient Services Liaison

Manchester University NHS Foundation Trust; Urmston; On-site; GBP 21,000 - 26,000; Full time

Job summary

Manchester University NHS Foundation Trust is seeking a Business Support Officer to assist the Musculoskeletal service at Altrincham Hospital. You will work with colleagues, patients and stakeholders to deliver efficient admin support and ensure smooth service operations.

The role involves inputting data on EMIS Web, handling a range of clerical tasks, managing referrals and maintaining office supplies, with opportunities to engage in meetings and frontline reception duties.

Qualifications

• Clerical and administrative support experience.
• Reception duties and patient facing tasks.
• Data entry and document handling in a clinical setting.

Responsibilities

• Input data onto EMIS Web accurately and promptly.
• Carry out clerical duties: photocopying, scanning, emailing.
• Follow processes for new referrals and log them properly.
• Maintain office supplies and report issues to MSK admin supervisor.
• Participate in team/service meetings.
• Provide reception cover: greeting patients, booking appointments, answering phones.
• Take and pass on telephone messages promptly.
• Handle emails and route requests to appropriate staff.
• Download information from intranet/internet for the team.

Job description

Manchester University NHS Foundation Trust is seeking a Business Support Officer to assist the Musculoskeletal service at Altrincham Hospital. You will work with colleagues, patients and stakeholders to deliver efficient admin support and ensure smooth service operations.

The role involves inputting data on EMIS Web, handling a range of clerical tasks, managing referrals and maintaining office supplies, with opportunities to engage in meetings and frontline reception duties.