MS365 Adoption and Solutions Lead

Dorothy House; Winsley; Hybrid; GBP 43,000 - 50,000; Part time

Benefits offered by this job

25 days + bank holidays

Training and development

Pension with Life Assurance

Colleague discount

Mileage allowance—55p per mile

Mindful Employer Plus Charter

Job summary

Dorothy House seeks a MS365 Adoption and Solutions Lead to drive digital transformation, training staff and volunteers, and to develop low-code solutions using Teams, SharePoint, Power Platform and Copilot. This role is based in Winsley with hybrid working options.

You will lead the Digital Champions Network, promote effective use of Microsoft 365 tools, and support organisational change through engaging learning programs and practical resources.

Qualifications

• Degree or equivalent in a Digital, IT, Learning & Development, Education, related discipline.
• Demonstrable experience delivering digital skills training and learning programmes.
• Experience developing business solutions using Microsoft 365 and low-code technologies.
• Experience supporting organisational change and technology adoption initiatives.
• Ability to explain technical concepts in a simple and engaging way.
• Excellent knowledge of Microsoft 365 usage (Teams, SharePoint, OneDrive, Outlook).

Responsibilities

• Designing and delivering engaging Microsoft 365 training programmes for staff and volunteers.
• Creating learning resources including workshops, videos, guides and e-learning content.
• Leading the Digital Champions Network to drive technology adoption.
• Identifying opportunities to improve processes using Microsoft 365 technologies.
• Developing low-code/no-code solutions with SharePoint, Forms, Power Automate, Power Apps, Teams and Copilot.
• Supporting digital literacy, confidence, and capability development.
• Monitoring digital adoption and driving continuous improvement.
• Contributing to broader digital transformation programmes.

Skills

Digital training

Microsoft 365

Low-code

Change management

Communication

Education

Degree or equivalent in Digital/IT/Learning & Development

Tools

Microsoft 365

Power Platform

Copilot

Job description

MS365 ADOPTION AND SOLUTIONS LEAD | £43,000 - £50,000 per annum (pro rata)
Part Time: Working 30 hours per week.
Location: Winsley, Wiltshire (Hybrid working available - 3 days office based, 2 days working from home)

WHY THIS ROLE?

Are you passionate about digital transformation and helping people make the most of technology? Do you enjoy turning business challenges into simple digital solutions while empowering others to build confidence with new ways of working?

This is a unique opportunity to play a leading role in Dorothy House's digital future. As our MS365 Adoption and Solutions Lead, you will help colleagues and volunteers maximise the value of Microsoft 365, leading digital adoption, developing innovative solutions and fostering a culture of curiosity, learning and continuous improvement.

You will work with teams across the organisation to identify opportunities to reduce administration, improve collaboration and create smarter ways of working using Microsoft's powerful suite of tools, including Teams, SharePoint, Power Platform and Copilot. At the same time, you will lead our Digital Champions Network and help colleagues develop the confidence and skills they need to embrace digital transformation.

ABOUT THE BENEFITS

Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff:

• 25 days plus bank holidays, increasing with length of service. Plus, the additional ability to buy or sell up to 5 days holiday each year!
• Excellent training and development from day one, to support and grow you through your career!
• Pension with Life Assurance.
• Colleague discount across our 30 retail stores.
• 55p per mile for work travel.
• Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most.

WHAT WILL THE ROLE INVOLVE?

• Designing and delivering engaging Microsoft 365 training programmes for staff and volunteers
• Creating learning resources including workshops, videos, guides and e-learning content
• Leading the Digital Champions Network, helping drive technology adoption across the organisation
• Identifying opportunities to improve processes and user experience using Microsoft 365 technologies
• Developing low-code and no-code solutions using tools such as SharePoint, Lists, Forms, Power Automate, Power Apps, Teams and Copilot
• Supporting digital literacy, confidence and capability development across Dorothy House
• Monitoring digital adoption and using feedback and insight to drive continuous improvement
• Contributing to wider digital transformation and organisational change programmes

See our full detailed Job Description on our website for more information.

ABOUT YOU

Essential requirements:

• A degree or equivalent in a Digital, IT, Learning and Development, Education, related discipline.
• Demonstrable experience of delivering digital skills training and learning programmes through a variety of interventions.
• Experience developing business solutions using Microsoft 365 and low-code technologies.
• Experience supporting organisational change and technology adoption initiatives.
• Demonstrates the ability to explain technical concepts in a simple and engaging way.
• Excellent knowledge of Microsoft 365 usage, including Teams, SharePoint, OneDrive and Outlook.

Desirable requirements:

• Evidence of ongoing professional development relating to Microsoft 365 technologies.
• Hold an understanding and experience of Power Platform technologies, particularly Power Automate and Power Apps.
• Hold an understanding and experience with Microsoft Copilot adoption and development.
• Experience of digital champion or super-user networks.

INTERVIEWS

Interviews for this role will be aimed to be held at the end of November to early December.