Technical Training Specialist

Be-Resourcing; Glasgow; On-site; GBP 38,000 - 52,000; Full time

Job summary

Be-Resourcing is supporting a large, well-established organisation in Scotland as they scale Microsoft 365 and Copilot. The Training & Adoption Specialist will design and deliver engaging training, provide hands-on support, and drive adoption across multiple sites.

The role is on-site, with regular travel, and focuses on helping colleagues embrace new technology to transform working practices. You will work with stakeholders to tailor sessions, create resources, and coach end users, ensuring a

Qualifications

• Experience designing and delivering Microsoft 365 training in medium/large organisations.
• Experience with Copilot and the Microsoft 365 ecosystem.
• Ability to tailor training for diverse audiences.
• Comfort travelling regularly between sites across Central Scotland.

Responsibilities

• Deliver training sessions, workshops and drop-in clinics on Microsoft 365 and Copilot.
• Support the rollout and ongoing adoption of digital workplace technologies.
• Create engaging learning materials, user guides and training resources.
• Work closely with stakeholders across the business to identify training needs and opportunities.
• Provide face-to-face support and coaching to end users.
• Gather feedback, monitor adoption and continuously improve training initiatives.
• Champion change and help colleagues build confidence with new technology.

Skills

Stakeholder engagement

Training delivery

Change management

Public speaking

Tools

Microsoft 365

Copilot

Job description

We're supporting a large, well-established organisation as they continue to invest in Microsoft 365 and Copilot across the business. As part of this journey, they're looking for a Training & Adoption Specialist to help colleagues embrace new technology, improve digital ways of working, and maximise the value of Microsoft 365 and Copilot.

This is a highly visible, people-focused position, working directly with employees across multiple sites. You'll be delivering engaging training, providing hands-on support, and driving the successful adoption of new technologies throughout the organisation. The role is fully on-site, working Monday to Friday, 37.5 hours per week, with regular travel between locations to support colleagues and deliver training face to face.

The Role

• Deliver training sessions, workshops and drop-in clinics on Microsoft 365 and Copilot.
• Support the rollout and ongoing adoption of digital workplace technologies.
• Create engaging learning materials, user guides and training resources.
• Work closely with stakeholders across the business to identify training needs and opportunities.
• Provide face-to-face support and coaching to end users.
• Gather feedback, monitor adoption and continuously improve training initiatives.
• Champion change and help colleagues build confidence with new technology.

About You

• Experience designing and delivering Microsoft 365 training within a medium or large organisation.
• Strong knowledge of Microsoft 365 Copilot and the wider Microsoft 365 ecosystem.
• Experience driving technology adoption and supporting business change initiatives.
• Confident engaging with stakeholders at all levels and tailoring training for different audiences.
• Understanding of AI, security, privacy and governance considerations.
• Able to travel regularly between sites across Central Scotland.
• Enthusiastic about helping people embrace new technology and improve the way they work.

Why Apply?

• Play a key role in the adoption of Microsoft 365 and Copilot across a large organisation.
• Be part of a significant digital transformation programme.
• Varied, stakeholder-facing role with real visibility and impact.
• Work with the latest workplace technologies and AI tools.

If you're passionate about training, technology adoption and helping people get the most from Microsoft 365 and Copilot, we'd love to hear from you.