MRI Clinic: Patient Concierge & Admin Coordinator

InHealth Group Limited; Milton Keynes; Hybrid; GBP 41,000 - 51,000; Full time

Benefits offered by this job

27 days annual leave

Private medical insurance

Hybrid working

Learning & development opportunities

Pension scheme

Cycle to Work

Employee assistance programme

Recognition programmes

Discounts on health services

Job summary

InHealth Group Limited in Milton Keynes is seeking a Clinical Assistant to support the MRI department. You will welcome patients, manage bookings and admin tasks, and ensure a smooth patient journey from arrival to departure within a hybrid work setting.

The role involves clerical duties, data entry, and assisting with pre-scan checks while delivering high standards of patient care in a busy diagnostic environment.

Responsibilities

• Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
• Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
• Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
• Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
• Delivering an excellent level of patient care throughout the MRI department
• Accurately entering all relevant patient data into the patient management system
• Managing administrative tasks within the unit including: dealing with enquiries, booking clinically validated appointments, ensuring payments are invoiced promptly and accurately

Job description

InHealth Group Limited in Milton Keynes is seeking a Clinical Assistant to support the MRI department. You will welcome patients, manage bookings and admin tasks, and ensure a smooth patient journey from arrival to departure within a hybrid work setting.

The role involves clerical duties, data entry, and assisting with pre-scan checks while delivering high standards of patient care in a busy diagnostic environment.