MRI Clinic Patient Concierge & Admin

InHealth Group; Eastbourne; Hybrid; GBP 19,000 - 24,000; Full time

Benefits offered by this job

27 days annual leave

Hybrid and flexible working

Private medical insurance options

Pension scheme

Job summary

InHealth Group is seeking a Clinical Assistant Administrator for a 12-month period in Eastbourne. You will welcome patients, support the MRI pathway, and manage front-line administrative tasks while ensuring high-quality patient care.

You will work a 4x9 hour shift pattern across Monday to Sunday, with flexibility to meet service needs, and will be part of a supportive clinical team in a hybrid work environment.

Qualifications

• Empathetic and caring approach.
• Passion for delivering high levels of customer service.
• Good understanding of health and safety and infection control.
• Ability to work independently and as part of a multi-skilled team.
• Flexibility in working patterns to fulfil site requirements.
• Excellent written and verbal communication skills.
• Strong administration skills; quick to learn new systems.

Responsibilities

• Welcoming patients professionally and coordinating their arrival through departure.
• Escorting patients to/from clinical area; explain procedures and address questions.
• Completing pre-scan data protection/consent forms and health and safety questionnaires.
• Monitoring patient condition after procedures and reporting changes.
• Delivering excellent patient care and centering on patient and customer focus.
• Learning cannulation if required.
• Entering patient data into the management system accurately.
• Handling administrative tasks: enquiries, bookings, and invoicing.

Skills

Empathy

Customer service

Health and safety

Independent working

Team collaboration

Communication

Administration

Flexibility

Tools

Microsoft Office

Job description

InHealth Group is seeking a Clinical Assistant Administrator for a 12-month period in Eastbourne. You will welcome patients, support the MRI pathway, and manage front-line administrative tasks while ensuring high-quality patient care.

You will work a 4x9 hour shift pattern across Monday to Sunday, with flexibility to meet service needs, and will be part of a supportive clinical team in a hybrid work environment.