MR Field Service Engineer – Remote-Friendly Repairs

GE HealthCare (United States); Oxford; Remoto; GBP 45.000 - 65.000; Tempo integral

Resumo da vaga

GE HealthCare is seeking a Field Service Engineer to service MR modality systems across the South UK region, with preferred locations in Oxford, Berkshire, or Surrey. You will repair, maintain, and troubleshoot MR equipment, building strong relationships with customers and internal teams to ensure equipment uptime and satisfaction.

The role emphasizes independent work, planning, and communication with customers, managers, and sales teams, while supporting warranty and service contract cost

Qualificações

• Qualified Technician/ Engineer or equivalent professional experience in medical devices.
• Technical analytical skills.
• Planning and organizing work effectively and efficiently.
• Ability to work independently with minimum supervision, high work standards and quality, showing initiative and motivation.
• Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills.
• Fluency in English.
• Valid driving license, active driving experience.

Responsabilidades

• Maintaining all models specific to a modality in the assigned area. Training is provided.
• Performing total system level troubleshooting on complex multi-symptom problems.
• Communicating clearly with customers and department managers on the equipment status and maintain customer satisfaction.
• Assisting in Account Sales visits, helping train others where necessary, identifying Sales opportunities and communicating them to accounts team.
• Assisting in the growth and direction of business in geographic area.
• Responsible for Warranty and PMS contract cost control.
• Completing all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts).
• Playing a leading role in a complex and multifunctional rooms.
• Sharing best practices.
• Maintaining effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Conhecimentos

Technician/Engineer

Technical analytics

Planning

Independent work

Customer focus

Fluency in English

Driving licence

Descrição da vaga

GE HealthCare is seeking a Field Service Engineer to service MR modality systems across the South UK region, with preferred locations in Oxford, Berkshire, or Surrey. You will repair, maintain, and troubleshoot MR equipment, building strong relationships with customers and internal teams to ensure equipment uptime and satisfaction.

The role emphasizes independent work, planning, and communication with customers, managers, and sales teams, while supporting warranty and service contract cost