Field Service Engineer – Medical Imaging (Surgery & XR) UK

GE HealthCare; Chalfont St Giles; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Company vehicle

Comprehensive training and development

Flexible field-based working

Career progression within a global org

Job summary

GE HealthCare is seeking a Field Service Engineer to support Surgery and X-Ray systems across London and surrounding areas. The role offers training on state-of-the-art imaging equipment and a collaborative team focused on improving patient outcomes.

The candidate will perform maintenance, fault finding, and system upgrades, with duties spanning installations, service delivery, documentation, and spare parts management. Travel across the region and strong customer communication are essential.

Qualifications

• HNC or equivalent qualification in engineering or a relevant technical field.
• Field service experience, ideally with medical imaging systems but full training will be provided.
• Candidate must be legally authorized to work in the UK.
• Strong communication and interpersonal skills.
• Self-motivated, organized, and able to work independently.
• Experience connecting to systems remotely using a secure connectivity platform.
• Valid UK driving license.
• Fluent in English.

Responsibilities

• Perform planned preventative maintenance (PPM), inspections, repairs, and system upgrades on Surgery and XR equipment.
• Deliver advanced fault finding and troubleshooting across electrical, electronic, mechanical, software, and network-related issues.
• Support equipment installations, de-installations, and lifecycle upgrade projects.
• Manage service activities to maximise customer uptime and equipment performance.
• Maintain accurate service documentation and administrative records in line with company requirements.
• Manage spare parts usage and inventory to ensure efficient service delivery.
• Build and maintain strong customer relationships through professional and responsive service.
• Ensure compliance with all company quality, regulatory, and Environment, Health & Safety (EHS) requirements.
• Participate in the on-call service rota and provide out-of-hours support when required.
• Support continuous improvement initiatives and share technical knowledge within the wider engineering team.
• Identify opportunities to support contract renewals, system upgrades, and service growth initiatives.
• Collaborate with engineers, service centre teams, and account managers to deliver exceptional service.
• Manage tools, test equipment, and travel logistics effectively.
• Travel throughout the region as required to support customer and business needs.

Skills

Field service experience

Strong communication

Self-motivated

Independent work

IT troubleshooting

Remote/system connectivity

English fluency

Education

HNC or equivalent in engineering/technical field

Tools

Software loading

Virtual machines

Job description

GE HealthCare is seeking a Field Service Engineer to support Surgery and X-Ray systems across London and surrounding areas. The role offers training on state-of-the-art imaging equipment and a collaborative team focused on improving patient outcomes.

The candidate will perform maintenance, fault finding, and system upgrades, with duties spanning installations, service delivery, documentation, and spare parts management. Travel across the region and strong customer communication are essential.