Motoring & Cycling Service Advisor — Training + Perks

Halfords; Bebington; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

25% off most products

Up to 50% off garage bills

Discount on breakdown cover

Bike Scheme

Cycle2Work scheme

Job summary

Halfords is seeking a customer-focused role in motoring and cycling services. You will help customers in-store and in the car park, delivering a range of fitting services from car parts to cycle repairs.

Training is provided to develop practical problem-solving skills and the ability to work quickly and efficiently. Prior retail experience and a track record in tailoring your approach to customers will help you succeed in this energetic, expanding business that values training, rewards, and

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Some knowledge and skills in car parts fitting and cycle repair
• Some experience of working towards and achieving sales targets

Responsibilities

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends

Skills

Customer service

Retail experience

Sales targets

Proactive customer assistance

Job description

Halfords is seeking a customer-focused role in motoring and cycling services. You will help customers in-store and in the car park, delivering a range of fitting services from car parts to cycle repairs.

Training is provided to develop practical problem-solving skills and the ability to work quickly and efficiently. Prior retail experience and a track record in tailoring your approach to customers will help you succeed in this energetic, expanding business that values training, rewards, and