Motoring & Cycling Customer Advisor | Training & Growth

Halfords; Northern Ireland; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

25% off products

50% garage discounts

Cycle2Work scheme

Sharesave program

Health benefits

Job summary

Halfords is seeking a customer-focused team member to assist on vehicle and bike service areas. You will perform car parts fitting, cycle building and servicing, while delivering excellent customer service in-store and in the car park.

Training is provided to develop practical skills, with a clear path for progression within Retail or the Group, including benefits and career development opportunities.

Qualifications

• Experience delivering great customer service in a retail setting.
• Proactive approach to helping customers and understanding needs.
• Problem solving skills with a can-do attitude.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Deliver car parts fitting, technology fitting, cycle building and cycle servicing.
• Assist customers in-store and in the car park to drive sales.
• Develop practical problem-solving skills and work efficiently to service customers.

Skills

Customer service

Weekend availability

Proactive communication

Problem solving

Job description

Halfords is seeking a customer-focused team member to assist on vehicle and bike service areas. You will perform car parts fitting, cycle building and servicing, while delivering excellent customer service in-store and in the car park.

Training is provided to develop practical skills, with a clear path for progression within Retail or the Group, including benefits and career development opportunities.