Motor Trade Service Advisor: Uncapped Commission & Training

Platinum Recruitment Consultancy; Poole; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Uncapped commission

30 days annual leave

Manufacturer training

Pension scheme

Employee Assistance Programme

Staff discounts

Job summary

Platinum Recruitment Consultancy in Poole is seeking a Motor Trade Service Advisor to join a busy aftersales team. You will take service and repair bookings, greet customers, and liaise with technicians to keep jobs moving.

The role offers a salary of £27,500-£29,000 with uncapped commission, a departmental bonus, 30 days' leave, manufacturer training, pension, EAP, and staff discounts. Full-time, Monday–Friday 08:00-18:00, with Saturday mornings on a rotational basis.

Qualifications

• Experience in motor trade or automotive aftersales preferred.
• Excellent customer service and communication skills.
• Comfortable discussing servicing, maintenance and additional work.

Responsibilities

• Take service and repair bookings by phone, online and in person.
• Welcome customers with a professional, friendly approach.
• Prepare job cards and record customer and vehicle information accurately.
• Liaise with technicians to keep jobs progressing smoothly and update customers.
• Explain recommended additional work clearly and professionally.
• Prepare invoices and ensure vehicles are ready for collection.
• Handle warranty and manufacturer paperwork accurately.
• Build strong, long-term customer relationships.

Job description

Platinum Recruitment Consultancy in Poole is seeking a Motor Trade Service Advisor to join a busy aftersales team. You will take service and repair bookings, greet customers, and liaise with technicians to keep jobs moving.

The role offers a salary of £27,500-£29,000 with uncapped commission, a departmental bonus, 30 days' leave, manufacturer training, pension, EAP, and staff discounts. Full-time, Monday–Friday 08:00-18:00, with Saturday mornings on a rotational basis.