Motor Third-Party Claims Specialist

Zego; Halifax; Hybrid; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Market salary

Annual bonus

Share options

Private medical insurance

Pension

Holiday allowance

Job summary

Zego is hiring for a claims professional to manage caseloads under our claims philosophy and SLAs. You will interact with third parties, monitor costs, and push for timely settlements.

The role emphasizes proactive communication and rigorous reserving within a hybrid London-based structure. Candidates should have strong motor insurance claims experience, familiarity with MOJ/OIC portals, and solid negotiation skills.

Qualifications

• Strong claims handling experience in an insurance company (ideally Insurtech or motor insurer).
• Good working knowledge of the MOJ and OIC portals.
• Strong telephone negotiation skills and professional communication.

Responsibilities

• Manage own claims caseload following Zego philosophy and SLAs.
• Respond promptly to calls and correspondence to prevent leakage and delays.
• Monitor credit hire periods to control costs and ensure timely payments.
• Liaise with third party insurers, solicitors, and credit hire orgs to progress cases.
• Handle Personal Injury claims inside/outside MOJ/OIC portals.
• Record reserves promptly in the claims system according to Zego policy.
• Conduct liability and quantum investigations, checking for potential fraud.

Skills

Claims handling

MOJ/OIC portals

Telephone negotiation

Workload planning

Liability knowledge

Job description

Zego is hiring for a claims professional to manage caseloads under our claims philosophy and SLAs. You will interact with third parties, monitor costs, and push for timely settlements.

The role emphasizes proactive communication and rigorous reserving within a hybrid London-based structure. Candidates should have strong motor insurance claims experience, familiarity with MOJ/OIC portals, and solid negotiation skills.