Motor Team Leader — Hybrid/Remote Opportunity

Sedgwick; United Kingdom; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Pension (SIPP)

Holiday allowance 25 days + bank holi

Flexible working from office or home

Private healthcare

Life assurance

Employee assistance programme

Group Income Protection

Discounts on products and services

Sedgwick University training

Job summary

Sedgwick in the UK is seeking a motivated Motor Team Leader to drive service excellence across a national footprint. You will lead a high-performing claims team, perform audits, and push process improvements with client approval.

You’ll develop colleagues through coaching, mentor teams, and communicate clearly with policyholders, insurers and contractors to secure fair outcomes. A hybrid model and strong career development await within Sedgwick's supportive environment.

Qualifications

• Proven leadership experience directing a high-performing team.
• Extensive motor insurance claims expertise.
• Ability to coach and mentor colleagues.
• Clear, effective communication with policyholders, insurers and contractors.
• Skill in evaluating complex scenarios and balancing compliance, efficiency and customer satisfaction.

Responsibilities

• Lead and manage day-to-day activities of the motor claims team.
• Perform internal audits including telephony and file reviews.
• Analyze trends and identify training needs.
• Develop process improvements with client approval.
• Prepare MI reports and manage client relationships.

Skills

Leadership

Claims expertise

People development

Communication

Strategic decision-making

Job description

Sedgwick in the UK is seeking a motivated Motor Team Leader to drive service excellence across a national footprint. You will lead a high-performing claims team, perform audits, and push process improvements with client approval.

You’ll develop colleagues through coaching, mentor teams, and communicate clearly with policyholders, insurers and contractors to secure fair outcomes. A hybrid model and strong career development await within Sedgwick's supportive environment.