Motor Claims Lead – Pre-Litigation & Mentoring

Keoghs; Liverpool; On-site; GBP 23,000 - 28,000; Full time

Job summary

Keoghs in Liverpool is seeking a Motor Claims Handler (Pre-Litigation) to manage a diverse case load from inception to settlement. You will handle pre-litigated motor claims, including personal injury, ensuring efficient, professional service and strong outcomes for clients.

You will work within the MOJ Portal stages 1 & 2, utilizing the predictive costs regime and mentoring junior team members. The role demands excellent negotiation, communication and data accuracy.

Qualifications

• Experience handling motor PI claims under the predictive costs regime.
• Strong knowledge of the MOJ Portal (Stages 1 & 2).
• Pre-litigation experience.
• Mentoring experience desirable.

Responsibilities

• Manage a caseload of pre-litigated motor claims from inception to settlement.
• Handle MOJ Portal stages 1 and 2.
• Work within the predictive costs regime.
• Negotiate settlements to achieve strong commercial outcomes.
• Ensure accurate data input and file maintenance.
• Communicate clearly and confidently with clients.
• Support colleagues to maintain high service levels.
• Act as a technical referral point for team members.
• Mentor and support new starters.
• Conduct file audits where required.

Skills

Motor PI claims experience

MOJ Portal knowledge

Pre-litigation experience

Mentoring experience

Negotiation skills

Communication skills

Attention to detail

Organisational abilities

Collaboration

Tools

MOJ Portal

Job description

Keoghs in Liverpool is seeking a Motor Claims Handler (Pre-Litigation) to manage a diverse case load from inception to settlement. You will handle pre-litigated motor claims, including personal injury, ensuring efficient, professional service and strong outcomes for clients.

You will work within the MOJ Portal stages 1 & 2, utilizing the predictive costs regime and mentoring junior team members. The role demands excellent negotiation, communication and data accuracy.