Claim Handler CH1

Davies; Liverpool; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday (+ buy/sell 3 days)

Hybrid working – 1 day in office

Simply Health Care Cash Plan

Pension 5% employee / 3% employer

Job summary

Davies in Liverpool is seeking a Motor Claims Handler to manage a caseload of pre-litigated motor claims from inception to settlement. The role offers hybrid working with 1 day in the office and a 35-hour week.

The successful candidate will be a law graduate with strong IT skills (Word/Excel/Email), excellent attention to detail, and solid customer service and negotiation abilities. Opportunities for progression available.

Qualifications

• Law graduate with genuine interest in a legal role.
• Experience using Microsoft Word, Excel and email.
• Customer service experience and strong attention to detail.
• Negotiation and communication skills; ability to work independently and in a team.

Responsibilities

• Manage a caseload of pre-litigated motor claims from inception to settlement.
• Identify cases for early litigation with high prospects of success and low risk.
• Support delivery of high levels of service and productivity.
• Collaborate with colleagues to provide consistent client service.
• Input accurate data and maintain records.

Skills

Customer service

Attention to detail

Negotiation

Communication

Organisational skills

Time management

Teamwork

Workload management

Independence

Education

Law graduate

Tools

Microsoft Word

Excel

Email

Job description

Claim Handler CH1

Department: Legal

Employment Type: Permanent - Full Time

Location: Liverpool

Description

Looking for a start in the world of law? If so, this could be the opportunity for you. We are seeking a Motor Claims Handler to join our team managing a caseload of Pre Litigated Motor Claims.

Benefits:

• 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
• Hybrid working – (Working only 1 day in the office)
• Simply Health Care Cash Plan
• Pension Contribution based 5% Employee / 3% Employer

This is an excellent opportunity for a law graduate looking for their first role and/or for someone with 6-12 months entry level legal experience looking for a role with real progression opportunities.

Key Responsibilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims from inception to settlement
• Identify cases for early litigation with high prospects of success and low risk
• To support delivery of consistently high levels of service and productivity
• To work closely with colleagues within the firm to deliver consistently high levels of service
• To input accurate data and ensure data maintenance

Working Hours:
35 hours per week worked 9am and 5pm Monday to Friday inclusive with 1 hour for lunch.

Skills, Knowledge & Expertise

• Law graduate / genuine interest in a legal role. Shown through education or prior work experience
• Experience of using Microsoft Word, Excel and email
• Customer service experience
• Excellent attention to detail
• Negotiation skills
• Communication skills
• Organisational skills
• Excellent time keeping skills
• The ability to work as a team and independently
• The ability to manage own workload

Values:

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

• We are connected
• We are Dynamic
• We are Innovative
• We succeed together

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