Motor Claims Handler

Time Recruitment Solutions Limited; Rochdale; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Paid overtime

20 days holiday + bank holidays

Excellent transport links

Job summary

Time Recruitment Solutions Limited is recruiting for a Claims Handler – Motor Claims in Rochdale. You will be the first point of contact for clients referred by partners, managing your own motor claims from notification to settlement to help clients return to their pre-accident position.

Responsibilities include gathering details for new claims, assessing validity, and keeping clients updated with professional communications.

Qualifications

• Preferred (but not essential): ABI/GTA guidelines.
• Phonetic alphabet knowledge is beneficial.
• Microsoft Office proficiency.
• Basic understanding of internet technologies.

Responsibilities

• Taking detailed information for new claims and assessing validity.
• Managing your own portfolio of ongoing motor claims.
• Ensuring all necessary information is gathered to support recovery.
• Providing clear, professional updates to clients and third parties.
• Maintaining a proactive approach to progressing each claim efficiently.

Skills

ABI/GTA guidelines

Phonetic alphabet

Microsoft Office

Internet technologies

Job description

Claims Handler – Motor Claims

Salary: £28,000+ (DOE)Location: Rochdale – Excellent Transport LinksHours: Monday to Saturday (Shifts between 8am–5:30pm, plus 9am–12pm on Saturdays)

Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive in a fast‑paced environment where no two days are the same? If so, this could be the perfect next step in your career.

About the Role

As aClaims Technician, you’ll be the first point of contact for clients referred by our trusted partners. You’ll manage your own caseload of motor claims from first notification through to settlement, ensuring each client is supported until they’re fully back in their pre‑accident position.

Your responsibilities will include:

• Taking detailed information for new claims and assessing validity

• Managing your own portfolio of ongoing claims

• Ensuring all necessary information is gathered to support recovery

• Providing clear, professional updates to clients and third parties

• Maintaining a proactive approach to progressing each claim efficiently

This role is ideal for someone who enjoys problem‑solving, communicating with customers, and taking ownership of their work.

What We’re Looking For

Preferred (but not essential):

• Familiarity withABI/GTAguidelines

• Understanding ofphonetic alphabet

• Confidence usingMicrosoft Office

• Basic knowledge ofinternet technologies

Most importantly, you’ll bring aproactive, can‑do attitudeand a commitment to delivering outstanding service. Full training will be provided.

What’s in It for You

• £28,000+ salary, depending on experience

• 20 days holiday + bank holidays

• Pension scheme

• Paid overtime

• Supportive team environment with full training

• Convenient Rochdale location with excellent transport links