Motor Claims Handler

Davies; Glasgow; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Motor Claims Handler to join their dynamic Casualty team. This exciting role offers the opportunity to provide comprehensive claims services while receiving full training and support. You will be responsible for establishing claim cover, investigating liability claims, and negotiating settlements, all within a collaborative environment. The company values transferable skills and offers career development opportunities, making it an ideal place for those eager to grow in the insurance sector. Join this innovative firm and make a significant impact in the world of claims management!

Benefits

Career development

Professional qualifications funding

Leadership training

Flexible working

Health programs

Inclusive policies

Qualifications

• Experience in claims handling and understanding of the insurance market.
• Proficient in negotiating settlements and compliance with legal standards.

Responsibilities

• Establish claim cover and investigate liability claims.
• Negotiate settlements and ensure compliance with SLAs.

Skills

Understanding of policy wording

Valuation of injury claims

Knowledge of reserving philosophies

Excellent communication skills

Customer service skills

Teamwork skills

Organizational skills

Strong IT skills

Tools

Digital claims systems

Job description

Join to apply for the Motor Claims Handler role at Davies.

**Department:** Claims Management

**Location:** Glasgow (Hybrid: attendance at least once per week)

**Hours:** 35 hours/week, Monday - Friday

Our Opportunity

Davies is seeking an experienced Claims Handler to join our growing Casualty team. As a Claims Handler, you will provide a proactive, comprehensive claims service to our clients, aligned with insurer philosophy. We value transferable skills and will provide full training and support.

Key Responsibilities

• Establish claim cover
• Utilize digital claims systems
• Investigate liability claims, consult loss adjusters as needed
• Decide on liability
• Negotiate settlements
• Ensure compliance with legal timescales and SLAs
• Build relationships with clients and stakeholders
• Support less experienced colleagues

Skills and Knowledge

• Understanding of policy wording and insurance market
• Ability to value injury claims
• Knowledge of reserving philosophies, Civil Procedure Rules, and Claims Portal
• Excellent communication and customer service skills
• Teamwork, responsibility, adaptability, and organizational skills
• Strong IT skills

Benefits

• Career development, professional qualifications funding, leadership training
• Environmental and social initiatives
• Financial benefits: pension, insurance, discounts, cycle scheme, incentive plans
• Wellbeing: flexible working, health programs, holidays, inclusive policies

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industry: Insurance