Motor Claims Handler

Fintelligent Search Ltd; Darwen; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Fully funded Cert CII

Hybrid working

21 days holiday

Private healthcare

Recognition bonus scheme

Job summary

Fintelligent Search Ltd is seeking to start or develop a career as a Motor Claims Handler, offering structured training, funded Cert CII qualifications, and exposure to high-value motor claims from day one. You'll be supported to build technical expertise while delivering a high standard of service in a well-resourced environment.

You'll join a business that invests in long-term careers, with clear progression pathways, modern claims technology, and a supportive leadership team.

Qualifications

• FNOL or early-stage claims experience.
• Ability to gather accurate information and manage claims documentation.
• Exposure to motor insurance or claims environments is advantageous.

Responsibilities

• Handle First Notification of Loss for motor insurance claims and set up new cases.
• Capture accurate claim details and guide customers through the initial stages of the claims process.
• Liaise with third parties, repairers, and internal teams to progress claims efficiently.
• Identify potential fraud indicators and ensure compliance with FCA and internal standards.

Skills

FNOL experience

Motor insurance

Customer service

Claims documentation

Education

Cert CII qualification

Job description

Structured training and funded qualifications | Prestige client exposure | Clear progression into technical claims | Hybrid flexibility

If you're looking to start or develop your career as a Motor Claims Handler, this role offers structured training, funded Cert CII qualifications, and exposure to high-value motor claims from day one. You'll be supported to build technical expertise while delivering a high standard of service in a well-resourced environment.

You'll join a business that invests in long-term careers, not just short-term hires. With clear progression pathways, modern claims technology, and a supportive leadership team, this is an environment where early-stage claims professionals can develop into more technical roles over time.

Package & Benefits

• Salary £25,000-£30,000+ per annum.
• Fully funded Cert CII professional qualification.
• Hybrid working with flexibility after probation.
• 21 days holiday, increasing with service.
• Private healthcare with optional family cover.
• Recognition bonus scheme and annual awards.

About the Company

This is a Chartered Insurer with a strong reputation for employee development and client service. The business supports a portfolio of prestige and high-value brands, combining structured training, modern systems, and a people-first culture to build long-term careers in insurance.

Key Responsibilities

• Handle First Notification of Loss for motor insurance claims and set up new cases.
• Capture accurate claim details and guide customers through the initial stages of the claims process.
• Liaise with third parties, repairers, and internal teams to progress claims efficiently.
• Identify potential fraud indicators and ensure compliance with FCA and internal standards.

About You

• Experience in FNOL or early-stage claims, or transferable experience from a related insurance or customer-focused role.
• Ability to gather accurate information and manage claims documentation.
• Exposure to motor insurance or claims environments is advantageous.