Moto Service & Retail Advisor

Bladegroupsuzuki; Cheltenham; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Life assurance

Cycle to work

Pension scheme

Annual leave 30 days

Birthday day off

EAP 24/7

Long service awards

Brand training

Career progression

Job summary

Harley-Davidson Cheltenham is seeking a Service Advisor to support our workshop, retail customers and showroom sales. You will provide expert advice on parts, accessories, clothing, and merchandise, ensuring riders and technicians have everything they need for a seamless experience.

Your role focuses on stock management, efficient pre-picking, in-store guidance for clothing and merchandise, and handling payments and invoices while upholding high service standards at every touchpoint.

Qualifications

• Experience in automotive or motorcycle parts and aftersales.
• Strong customer service and retail sales background.
• Excellent organisation and teamwork.
• Detail-oriented and able to work in fast-paced environment.
• Passion for motorcycles and Harley-Davidson.
• Brand accredited training and support.
• Career progression opportunities.

Responsibilities

• Manage stock levels and pre-pick parts for workshop.
• Assist showroom customers with Harley-Davidson clothing and accessories.
• Process payments and invoices for service and retail customers.
• Maintain accurate stock records and aftersales operations.

Job description

Harley-Davidson Cheltenham is seeking a Service Advisor to support our workshop, retail customers and showroom sales. You will provide expert advice on parts, accessories, clothing, and merchandise, ensuring riders and technicians have everything they need for a seamless experience.

Your role focuses on stock management, efficient pre-picking, in-store guidance for clothing and merchandise, and handling payments and invoices while upholding high service standards at every touchpoint.