Motability Claims Handler

Aviva plc; Leeds; On-site; GBP 23,800 - 32,240; Full time

Benefits offered by this job

6% annual bonus

Private Medical Benefit

Pension scheme

25 days holiday + bank holidays

Matching Share Plan

Save As You Earn

Flexible benefits

Volunteer days

Wellbeing support

Job summary

Aviva plc in Leeds is seeking a RTA Motability Claims Handler to manage personal injury claims from notification to settlement. You will assess claims, review evidence, and resolve disputes while delivering excellent customer service.

A law degree and some experience in a legal claims environment are preferred. The role offers a structured 12-month FTC with a competitive salary and opportunities to grow within a supportive Aviva team.

Qualifications

• A law degree.
• Some understanding of the OIC portal, MOJ process.
• Some understanding of RTA and PI claims
• Strong communication skills and the ability to build positive relationships with customers and stakeholders.
• Keen and enthusiastic to develop knowledge within legal litigation claims across personal injury and road traffic accident.

Responsibilities

• Join Motability RTA team, helping customers achieve fair outcomes following road traffic accidents.
• Manage a varied caseload, assess claims, review evidence and resolve disputes.
• Handle personal injury claims from first notification through to settlement, delivering excellent customer service.
• Support customers when they need us most.

Skills

Law degree

OIC portal understanding

RTA and PI claims understanding

Strong communication

Eagerness to learn legal litigation

Education

Law degree

Job description

Job Title – RTA Motability Claims Handler

Salary: circa £28,000

Leeds

12 month FTC

This is a great job for someone who has a law degree and or some experience as a claims handler within a legal role. If you're looking for your first role within a legal team managing diverse case load of personal injury claims from start to finish this role could be for you.

A bit about the job:

You'll join our Motability RTA team, helping customers achieve fair outcomes following road traffic accidents. You'll manage a varied caseload, assess claims, review evidence and resolve disputes. Working alongside experienced colleagues, you'll handle personal injury claims from first notification through to settlement. Your work will help us deliver excellent customer service while making sure claims are managed accurately and efficiently. You'll play an important role in supporting customers when they need us most.

Skills and experience we’re looking for:

• A law degree.
• Some understanding of the OIC portal, MOJ process.
• Some understanding of RTA (road traffic accident) and PI (personal injury claims)
• Strong communication skills and the ability to build positive relationships with customers and stakeholders.
• Keen and enthusiastic to develop knowledge within legal litigation claims across personal injury and road traffic accident.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Competitive salary (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 6% annual salary, (actual amount depends on your performance and Aviva’s.)
• Generouspensionscheme e.g. if you put in 8%, Aviva adds 14%
• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We take your wellbeing seriously with lots of support and tools.