Motability Admin & Scheduling Specialist

TBC Conversions; Bromborough; On-site; GBP 21,000 - 26,000; Full time

Job summary

TBC Ltd (Taxi and Bus Conversion Ltd) is recruiting an Aftersales Administrator to provide administrative support to the Motability division. You will help manage documentation, schedule in-life visits, and maintain accurate records using Excel and other Office tools.

You will deliver a courteous, efficient service to customers, coordinate workloads, meet deadlines, and work closely with the Customer Care Technician and line managers.

Qualifications

• Minimum of 2 years' experience in a similar admin role.
• Strong IT skills and proficiency in Excel.
• Excellent organisational and customer-service abilities.
• GCSE Maths and English or equivalent.

Responsibilities

• Provide administrative and business support to the Motability division.
• Coordinate and schedule Motability In-Life home demonstration visits.
• Manage Motability-related administration and maintain records.
• Provide additional administrative support as required by the business.
• Use Microsoft Office and other business systems effectively.
• Organise workloads, meet deadlines, maintain attention to detail.
• Deliver professional and helpful service to customers.

Skills

Customer Service

Administrative skills

Organisational skills

Communication skills

Education

GCSE Maths and English

Business Administration qualification (NVQ/OCR)

Tools

Excel

Microsoft Office

CRM software

Job description

TBC Ltd (Taxi and Bus Conversion Ltd) is recruiting an Aftersales Administrator to provide administrative support to the Motability division. You will help manage documentation, schedule in-life visits, and maintain accurate records using Excel and other Office tools.

You will deliver a courteous, efficient service to customers, coordinate workloads, meet deadlines, and work closely with the Customer Care Technician and line managers.