Motability Admin & Scheduling Specialist

Tbc Conversions; England; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Vacation

Paid time off

Paid sick days

Retirement plan and/or pension

Employee development programs

Employee discounts

4 day work week

Free parking

Cycle to work

Competitive salary

Job summary

TBC Conversions is seeking an Administrative Assistant to support the Motability division in the UK. You will provide essential administrative and scheduling support, manage records, and assist with customer inquiries, ensuring smooth operation of daily activities.

The role requires strong IT skills and excellent organisational abilities, with a focus on accuracy and customer service in a busy environment. This is a full-time position based on-site at our UK offices.

Qualifications

• Right to work in the UK
• Minimum of 2 years' experience in a similar role
• Strong IT skills, including Microsoft Office applications, particularly Excel
• Excellent organisational and administrative skills with strong attention to detail
• Must have excellent communication and customer service skills
• Must have working experience in a customer service industry
• GCSE Maths and English or equivalent
• It would be advantageous to hold Business Administration qualifications (NVQ, OCR or equivalent)
• It would be advantageous if the person had similar working knowledge of this industry and role expectations

Responsibilities

• Provide administrative and business support to the Motability division, helping to support its ongoing growth and success.
• Coordinate and schedule Motability In-Life home demonstration visits, planning efficient routes for the Customer Care Technician.
• Manage Motability-related administration and maintain accurate records and documentation.
• Provide additional administrative support and undertake other duties as required by the business.
• Use Microsoft Office and other business systems effectively to support daily operations.
• Organise workloads efficiently, meet deadlines, and maintain a high level of attention to detail.
• Deliver a professional and helpful service to customers, responding to enquiries in a courteous manner.

Skills

Customer Service

Administrative skills

Organisational skills

Education

GCSE Maths and English or equivalent

Tools

Microsoft Office

Job description

TBC Conversions is seeking an Administrative Assistant to support the Motability division in the UK. You will provide essential administrative and scheduling support, manage records, and assist with customer inquiries, ensuring smooth operation of daily activities.

The role requires strong IT skills and excellent organisational abilities, with a focus on accuracy and customer service in a busy environment. This is a full-time position based on-site at our UK offices.