Mortgage Underwriting Lead: Strategy, Growth & Impact

The Nottingham Building Society; Stapleford; Hybrid; GBP 110,000 - 140,000; Full time

Benefits offered by this job

Car Allowance

Bupa Healthcare

Medicash healthcare scheme

29 days annual leave

Job summary

The Nottingham Building Society is seeking a Head of Mortgage Underwriting at Head Office in Nottingham. This hybrid role requires leadership of underwriting strategy, teams and governance to ensure compliant, efficient mortgage lending.

You will shape origination processes, oversee performance, and work with brokers, solicitors and partners to deliver strong customer outcomes. A strategic, regulatory-aware leader with a track record of transformation is sought for this demanding role.

Qualifications

• Mortgage origination, underwriting and portfolio management experience across residential, buy-to-let, commercial, self-build and specialist lending.
• Strong understanding of responsible lending, mortgage operations and customer servicing best practice.
• Knowledge of relevant regulatory frameworks including MCOB, FCA requirements and financial crime controls.
• Proven experience leading high-performing operational teams, coaching colleagues to reach their potential.
• Strong analytical skills to interpret MI, KPIs and performance data to identify trends, risks and opportunities.
• Experience of operational resilience, business continuity, risk management and incident recovery in a regulated environment.
• Track record delivering change, transformation and continuous improvement initiatives.
• Outstanding stakeholder management skills to influence senior leaders, regulators and external partners.

Responsibilities

• Shape and deliver the Mortgage Origination and Underwriting strategy to support growth, lending and customer ambitions.
• Lead, motivate and develop high-performing teams with a customer/intermediary-focused culture.
• Maintain robust underwriting standards and oversight for prudent, compliant lending decisions.
• Drive operational efficiency, service excellence and continuous improvement across mortgage journeys and processes.
• Use data and feedback to identify trends, manage risks and improve customer outcomes.
• Lead change programmes, embedding new ways of working and enhancing colleague capability.
• Ensure regulatory compliance, effective risk management and strong governance controls.
• Build strong relationships with internal and external stakeholders, including brokers and valuation partners.
• Oversee third-party suppliers and outsourced services to maintain high service standards.

Job description

The Nottingham Building Society is seeking a Head of Mortgage Underwriting at Head Office in Nottingham. This hybrid role requires leadership of underwriting strategy, teams and governance to ensure compliant, efficient mortgage lending.

You will shape origination processes, oversee performance, and work with brokers, solicitors and partners to deliver strong customer outcomes. A strategic, regulatory-aware leader with a track record of transformation is sought for this demanding role.