Mortgage Case Manager - Office-Based, Mon-Fri

Confidential

Bromsgrove

On-site

GBP 24,000 - 30,000

Full time

5 days ago

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Job summary

Confidential is seeking a highly organised Mortgage Administrator to join our Bromsgrove team. You will progress mortgage applications from submission to completion, liaise with lenders, brokers, solicitors and clients, and maintain accurate records in our CRM and internal systems.

You will manage a busy pipeline and ensure deadlines are met. This full-time, office-based role offers a salary of up to £27,000 per year, regular Monday to Friday hours and a supportive environment with opportunities

Qualifications

Experience in mortgage administration or case management.
Strong organisational and time management skills.
Excellent communication with stakeholders and clients.

Responsibilities

Progress mortgage applications from submission to completion.
Liaise with lenders, brokers, solicitors, and clients for updates and documentation.
Monitor and manage a pipeline of mortgage cases with deadlines.
Chase outstanding information to keep applications moving.
Provide clients with regular updates and exceptional service throughout the mortgage journey.
Maintain accurate records and update internal systems.
Resolve queries efficiently and professionally.
Ensure adherence to regulatory requirements in administration.