Mortgage Administrator

Bright Side Recruitment Ltd; Gravesend; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

On-site parking

Private Medical Insurance (probation)

31 days annual leave

Quarterly socials

CeMAP/qualification support

Job summary

Bright Side Recruitment Ltd is assisting a leading mortgage brokerage in their search for a full-time Mortgage Administrator in Gravesend. This role offers genuine long-term career development within a supportive, busy team.

You will oversee mortgage applications from submission through to completion, keep all parties informed with clear communication, and support the Director with daily case management tasks in a collaborative environment.

Qualifications

• At least two years' mortgage administration experience or similar within a financial environment.
• Experience using a CRM platform is essential (ACRE and/or GoHighLevel advantageous).
• CeMAP Level 1 or equivalent qualification required.
• Experience with Buy to Let mortgage schemes a plus.

Responsibilities

• Overseeing mortgage applications from start to finish and keeping clients organized and stress-free.
• Maintain clear, upbeat communication with clients, lenders, underwriters, and solicitors.
• Support the Company Director with daily operational responsibilities – case management focus.
• Handle busy periods with a collaborative, can-do attitude.

Skills

Communication skills

Organised

Team player

Education

CeMAP Level 1

Tools

ACRE CRM

GoHighLevel

Job description

Bright Side Recruitment is assisting a leading, and highly regarded mortgage broking business in their search for a full-time Mortgage Administrator.

If you’ve got at least 2 years of Mortgage Administration experience (or similar), this is an exciting and varied opportunity to work for a company which offers genuine long term career development and prospects.

The company is based in the Gravesham area, and the Mortgage Administrator opportunity is being offered on a full time, permanent basis. The hours of work are Monday to Friday – 9am to 5.30pm.

What You'll Be Doing

• Overseeing mortgage applications from start to finish—keeping things organised, accurate, and stress-free for our clients from submission through to completion
• Keep everyone in the loop, whether it’s clients, lenders, underwriters, or solicitors. Clear, upbeat communication is a must
• Support and assist the Company Director with daily operational responsibilities – primarily Case Management
• Handle the odd hiccup with a cool head and a can-do attitude. They are all about teamwork and lending a hand when things get super busy

What We're After

• At least two year’s experience in mortgage administration (or a similar role gained within a financial environment)
• Experience using a CRM platform is essential (experience using ACRE and/or GoHighLevel is a distinct advantage)
• CeMAP Level 1 (minimum requirement)
• Previous experience in (or exposure to) Buy to Let mortgage schemes
• Great communicator: you can keep things clear and friendly, whether in person or online
• Organised, reliable, and ready to be part of a supportive, relaxed team

What’s in it for you?

• On-site parking
• Private Medical Insurance (after probation)
• 31 days annual leave (inclusive of public and bank holidays)
• Quarterly socials
• Financial assistance towards additional (relevant) qualifications (e.g. CeMAP 2, CII)
• A super friendly and supportive team
• Genuine career progression opportunities