Mortgage Admin Pro — Drive Client Journeys & Team Support

Yellow Brick Mortgages; England; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Company events

Financial planning services

Free parking

On-site parking

Job summary

Yellow Brick Mortgages is seeking a confident Administrator to join our busy team in the UK. You will support advisers and clients through the mortgage journey, handling data entry, updates, and day-to-day admin to keep processes on track.

This hands-on role requires organisation, accuracy and a proactive, people‑focused approach, with opportunities to contribute to marketing updates and reporting. Prior mortgage admin experience is helpful but not essential.

Qualifications

• Experience in financial services or mortgage admin is helpful but not essential.
• Excellent phone and email communication is essential.
• Strong attention to detail and accuracy required.

Responsibilities

• Act quickly on new client leads and allocate them to the right mortgage adviser.
• Support advisers by helping their clients through the mortgage journey.
• Chase updates from lenders, solicitors, and estate agents.
• Key in and update client details on our internal systems.
• Track applications and progress reports for advisers and partners.
• Handle everyday admin tasks like emails, spreadsheets, and calls.
• Help produce simple reports and support with marketing updates.
• Be a friendly point of contact for both advisers and clients.

Skills

Communication

Excel

Attention to detail

Organisation

Team player

Job description

Yellow Brick Mortgages is seeking a confident Administrator to join our busy team in the UK. You will support advisers and clients through the mortgage journey, handling data entry, updates, and day-to-day admin to keep processes on track.

This hands-on role requires organisation, accuracy and a proactive, people‑focused approach, with opportunities to contribute to marketing updates and reporting. Prior mortgage admin experience is helpful but not essential.