Mortgage Admin Coordinator — Fast-Paced Growth Team

Yellow Brick Mortgages Ltd; Norwich; On-site; GBP 21,000 - 26,000; Full time

Job summary

Yellow Brick Mortgages Ltd is seeking a confident Administrator to join our growing team in Norwich. You will support advisers and clients from application to completion, coordinating with lenders, solicitors and estate agents to keep processes on track.

This busy, hands-on role suits someone organised, accurate, and who enjoys talking to people. Prior mortgage admin experience is helpful but not essential.

Qualifications

• Previous admin experience in financial services or mortgage sector is helpful but not essential.
• Excellent communication, both phone and email, with a friendly manner.
• Strong accuracy and attention to detail.
• Organised, proactive, and able to manage workload.
• Good Excel and admin skills.

Responsibilities

• Act quickly on new client leads and assign to advisers.
• Help clients through mortgage journey with advisers.
• Chase updates from lenders and solicitors.
• Enter and update client details on internal systems.
• Track applications and progress reports for advisers and partners.
• Handle emails, spreadsheets, and calls daily.
• Assist with simple reports and marketing updates.
• Be a friendly point of contact for advisers and clients.

Skills

Communication skills

Excel

Attention to detail

Organised

Team player

Job description

Yellow Brick Mortgages Ltd is seeking a confident Administrator to join our growing team in Norwich. You will support advisers and clients from application to completion, coordinating with lenders, solicitors and estate agents to keep processes on track.

This busy, hands-on role suits someone organised, accurate, and who enjoys talking to people. Prior mortgage admin experience is helpful but not essential.