Money Advice Services Manager

Birmingham Settlement; Birmingham; Hybrid; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Contributory pension scheme

Annual leave up to 33 days

Job summary

Birmingham Settlement is seeking a Money Advice Services Manager to provide strategic and operational leadership across debt advice, welfare benefits, financial capability and outreach. You will lead an experienced team, ensure quality and regulatory compliance, oversee performance and income generation, and work with partners to deliver services that meet Birmingham communities' needs.

As a key member of the Management Team, you will shape the future direction of the Money Advice Service and

Responsibilities

• Lead an experienced Money Advice team across debt advice, welfare benefits, financial capability and outreach provision.
• Ensure compliance with quality and regulatory frameworks.
• Oversee performance and income generation; build partnerships with funders to shape services for Birmingham’s communities.
• As a Management Team member, influence the future direction of the Money Advice Service and the wider organisation.

Job description

Make a Difference – Money Advice Services Manager

About the Role

Job Title: Money Advice Services Manager

Salary: £38,000 – £42,000 per annum (dependent on experience, for review following successful completion of probation).

Hours: 35 hours per week (flexible – occasional evenings/weekends) 28 days A/L increasing with length of service to a maximum of 33 days plus contributory pension scheme.

Location: Based at Birmingham Settlement Sports and Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH with regular attendance at the Settlement’s Nature & Wellbeing Centre in Ladywood and occasional other travel as required.

Contract: Permanent.

This is a fantastic opportunity for an experienced and motivated manager to lead our established and highly respected Advice Quality Standard (AQS) accredited Money Advice Service.

As Money Advice Service Manager, you will provide both strategic and operational leadership across a diverse portfolio of services including debt advice, welfare benefits, financial capability, financial wellbeing, outreach provision, training and contract delivery. You will lead an experienced team, ensure compliance with quality and regulatory frameworks, oversee performance and income generation, and work with partners and funders to develop services that respond to the needs of Birmingham’s communities.

As a member of Birmingham Settlement’s Management Team, you will play a key role in shaping the future direction of both the Money Advice Service and the wider organisation, helping us continue our long history of supporting people facing financial hardship and disadvantage.

Our Money Advice Team sits within the overall Settlement which provides a wide range of community support services covering all ages and aspects of need, please see our website: www.birminghamsettlement.org.uk

This is a great opportunity to join a progressive charity making a real difference to people’s lives.

Who We Are

Founded in 1899, Birmingham Settlement works at the heart of Birmingham’s communities to tackle social inequality and support people to live happy, healthy, fulfilling lives. We focus on:

Improving financial resilience

Building individual and community wellbeing

Developing skills, confidence, and voice

Driving environmental awareness and action

Creating a sustainable organisation

We do this through advice, training, wellbeing activities and partnerships, empowering people to overcome barriers and take positive action on issues that matter most to them.

Closing date for applications: Tuesday 10thNovember 2026

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303