Mon-Fri Customer Service Administrator – Training & Perks

Ernest Gordon Recruitment; Poole; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Birthday off

Free parking

Weekdays only

Company benefits

Job summary

Ernest Gordon Recruitment is seeking a Customer Service Administrator for a manufacturing business in Poole. You will handle customer inquiries by phone and email, assist with quotations, and coordinate orders while maintaining accurate records.

This permanent, Monday-to-Friday role offers £27,000–£29,000 plus training, progression, birthday off, free parking and other company benefits in a supportive office environment.

Qualifications

• Previous customer service or administration experience.
• Some experience in a manufacturing or distribution environment.

Responsibilities

• Speak with customers over the phone and via email
• Respond to customer enquiries in a friendly and professional manner
• Help prepare customer quotations and associated documentation
• Process and coordinate customer orders
• Track customer requests and follow up outstanding enquiries where required
• Keep customers updated regarding their orders and requests
• Maintain accurate customer information and internal records

Skills

Customer service

Administration

Job description

Ernest Gordon Recruitment is seeking a Customer Service Administrator for a manufacturing business in Poole. You will handle customer inquiries by phone and email, assist with quotations, and coordinate orders while maintaining accurate records.

This permanent, Monday-to-Friday role offers £27,000–£29,000 plus training, progression, birthday off, free parking and other company benefits in a supportive office environment.