Mobile Service Engineer – EV & Hydrogen Tech, UK Travel

Bamford Bus Company Limited; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company van

Discretionary bonus scheme

Life insurance

Medicash health scheme

Discounts with major retailers

Career progression pathways

Flexitime options

Job summary

Wrightbus is seeking a Mobile Service Engineer to deliver outstanding aftersales support across the United Kingdom. You will be the primary contact for customers, diagnosing faults and completing repairs with a focus on world-class service.

You will handle warranty work, share root cause analyses, and promote Wrightbus parts. Training includes EV and Hydrogen systems, with on-site support across locations and a company van provided.

Qualifications

• NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
• Minimum 1 year experience in a heavy vehicle/PSV environment, dealership, or fleet.
• Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
• Flexibility to work weekends or alternative shifts on a rota.

Responsibilities

• Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
• Performing warranty and campaign repairs in line with company procedures.
• Communicating root cause analysis and repair estimates to the Parts & Service Team.
• Promoting Wrightbus parts and services to customers.
• Maintaining accurate records and ensuring compliance with audit standards.
• Supporting customers on-site and at various locations as required.
• Participating in ongoing training, including factory-based and EV/Hydrogen systems.

Skills

Mechanical skills

Diagnostic ability

Customer-facing skills

Problem solving

Education

NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering

Tools

Diagnostic tools

Wrightbus manuals

Job description

Wrightbus is seeking a Mobile Service Engineer to deliver outstanding aftersales support across the United Kingdom. You will be the primary contact for customers, diagnosing faults and completing repairs with a focus on world-class service.

You will handle warranty work, share root cause analyses, and promote Wrightbus parts. Training includes EV and Hydrogen systems, with on-site support across locations and a company van provided.