Mobile Service Engineer

Bamford Bus Company Limited; United Kingdom; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Company van

Overtime pay rates

Training & development

Life insurance

Medicash health scheme

Discounts

Career progression

Flexitime

Job summary

Wrightbus is seeking a Mobile Service Engineer to deliver on-site fault diagnosis and repair for our bus customers across the UK. You will travel to customer sites, resolve mechanical and electrical faults, and provide expert technical support to keep operations running smoothly.

You will work with diagnostic tools, stay on top of warranty procedures, and participate in ongoing EV and Hydrogen training. A NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering is required, with 1 year in

Qualifications

• 1 year experience in heavy vehicle/PSV environment or dealership
• NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering
• Willingness to cover across the UK with weekend rota

Responsibilities

• Diagnose mechanical and electrical faults on buses using diagnostic tools
• Perform warranty and campaign repairs following procedures
• Communicate repair estimates to the Parts & Service Team
• Promote Wrightbus parts and services to customers
• Maintain accurate service records and comply with audit standards
• Support customers on-site at various locations as required

Skills

Mechanical skills

Diagnostic ability

Customer-facing

Teamwork

Education

NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering

Tools

Diagnostic tools

Job description

Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. Were looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond.

This is a customer-facing role where youll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.

What Youll Do:

As a Mobile Service Engineer, youll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. Youll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.

Key responsibilities include:

• Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
• Performing warranty and campaign repairs in line with company procedures.
• Communicating root cause analysis and repair estimates to the Parts & Service Team.
• Promoting Wrightbus parts and services to customers.
• Maintaining accurate records and ensuring compliance with audit standards.
• Supporting customers on-site and at various locations as required.
• Participating in ongoing training, including factory-based and EV/Hydrogen systems.

What Were Looking For:

• NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
• Minimum 1 years experience in a heavy vehicle/PSV environment, dealership, or fleet.
• Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
• Flexibility to work weekend or alternative shifts on a rota basis.

Why Join Wrightbus?

We offer a comprehensive package designed to support your career and wellbeing:

• Company van (insured, taxed, and fuel covered)
• Paid from the moment you leave home
• Enhanced overtime rates (1.3x, 1.5x, 2x)
• Opportunities to work across the UK, Europe, and Asia
• Professional development including EV & Hydrogen training
• IT and diagnostic equipment provided
• Work with leading operators across the UK
• Discretionary bonus scheme
• Life insurance
• Medicash health scheme
• Discounts with major retailers
• Career progression pathways
• Flexitime options

Ready to drive the future of transport?

We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.

All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.