Mobile Retail Security & Incident Response Officer

OCS; Largs, Dunoon, Helensburgh, Johnstone; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Wagestream access

Digital Learning

Retail employee discounts

Job summary

OCS UK & Ireland is seeking a Mobile Security Officer to deter theft, protect people and stock, and deliver outstanding service across multiple retail sites in the UK. You will patrol stores, monitor CCTV, respond to incidents, and liaise with store teams to mitigate risk.

As a mobile officer, you will travel between locations, hold a valid SIA licence, and be prepared to work evenings, weekends and holidays. A full UK driving licence and DBS/BS7858 clearance are required.

Qualifications

• Must have right to work in the UK and be able to pass an enhanced DBS and BS7858.
• Hold a valid SIA Licence (DS or Security Guarding) and relevant security experience.
• Full UK driving licence and access to own vehicle.
• Experience in retail security or customer-facing roles preferred.
• Strong observation, decision-making and communication skills.

Responsibilities

• Provide a high-profile security presence to deter theft and incidents.
• Conduct regular patrols of shop floors, entrances and perimeters.
• Monitor CCTV and identify suspicious activity in real time.
• Respond quickly to incidents, alarms and emergencies.
• Carry out searches in line with policies and legal requirements.
• Liaise with store management to address risks and loss prevention.
• Prepare clear, timely incident reports.
• Deliver a professional customer experience and assist with queries.
• De-escalate situations calmly and safely.
• Comply with health & safety, legal and client procedures.
• Travel between sites to support wider security operations.

Skills

SIA Licence (DS/SG)

Right to Work in the UK

Enhanced DBS & BS7858 clearance

Full UK driving licence

Own vehicle

Retail security experience

Customer-facing experience

Observation & decision making

Communication skills

Flexibility across locations & shifts

Availability for evenings/weekends/b.H

Job description

OCS UK & Ireland is seeking a Mobile Security Officer to deter theft, protect people and stock, and deliver outstanding service across multiple retail sites in the UK. You will patrol stores, monitor CCTV, respond to incidents, and liaise with store teams to mitigate risk.

As a mobile officer, you will travel between locations, hold a valid SIA licence, and be prepared to work evenings, weekends and holidays. A full UK driving licence and DBS/BS7858 clearance are required.