Mobile Retail Security Officer — Multi-Site & Flexible Hours

OCS; United Kingdom; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Wagestream access

OCS Academy digital learning

Retail perks via Hapi app

Job summary

OCS UK & Ireland is seeking professional, adaptable Mobile Retail Security Officers to support multiple supermarket locations. This is a dynamic, fast-paced role where no two days are the same.

You’ll play a vital part in protecting people, property, and stock, acting as a highly visible deterrent to retail crime while delivering excellent customer service. As a mobile officer, flexibility is key, as you’ll cover different stores, respond to incidents, and support sites.

Qualifications

• Must have Right to Work in the UK and ability to pass enhanced DBS and BS7858 clearance.
• A valid SIA Licence (DS or Security Guarding) and relevant security experience.
• Full UK driving licence and use of own vehicle.
• Experience in retail security or customer-facing roles preferred.
• Strong observation and decision-making skills.

Responsibilities

• Provide a high-profile security presence to deter theft and incidents.
• Conduct regular patrols across shop floors, entrances, and perimeters.
• Monitor CCTV and identify suspicious activity in real time.
• Respond quickly to incidents, alarms and emergencies.
• Carry out searches in line with policy and legal requirements.
• Liaise with store management to address risks and loss prevention.
• Produce clear incident reports in a timely manner.
• Deliver a professional customer experience and assist queries.
• Travel between sites as required and support wider security operations.

Skills

Customer service

Observation skills

Conflict management

Communication skills

Flexibility across locations

Job description

OCS UK & Ireland is seeking professional, adaptable Mobile Retail Security Officers to support multiple supermarket locations. This is a dynamic, fast-paced role where no two days are the same.

You’ll play a vital part in protecting people, property, and stock, acting as a highly visible deterrent to retail crime while delivering excellent customer service. As a mobile officer, flexibility is key, as you’ll cover different stores, respond to incidents, and support sites.