Mobile Retail Security Officer — Flexible Shifts & Impact

OCS Group; Southampton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks via Wagestream

Job summary

OCS UK & Ireland is seeking professional Retail Area Support Officers to safeguard multiple supermarket locations. You will provide a visible security presence, deter theft, and assist customers while traveling between stores as required.

The role requires an SIA Licence, Right to Work in the UK, a UK driving licence (own vehicle preferred), and experience in retail security or customer-facing roles. Flexibility for evenings, weekends, and holidays is essential.

Qualifications

• Must hold a valid SIA Door Supervisor or Security Guarding licence.
• Right to Work in the UK and ability to pass DBS/ BS7858 checks.
• Full UK driving licence and use of own vehicle.
• Previous retail security or customer-facing experience preferred.

Responsibilities

• Provide a high-profile security presence to deter theft and store-related incidents.
• Conduct regular patrols across shop floors, entrances, and perimeters.
• Monitor CCTV and identify suspicious activity in real time.
• Respond quickly to incidents, alarms, and emergencies.
• Carry out searches in line with company policies and legal requirements.
• Liaise with store management and local teams to address risks and support loss prevention.
• Produce incident reports in a timely manner.
• Deliver professional customer service and assist queries.
• De-escalate conflicts calmly and safely.
• Travel between sites and support wider security operations.

Skills

SIA Licence

Right to Work in UK

UK driving licence

Own vehicle

Retail security experience

Customer-facing

Observation & decision-making

Conflict handling

Excellent communication

Flexible to shifts

Tools

CCTV monitoring

Job description

OCS UK & Ireland is seeking professional Retail Area Support Officers to safeguard multiple supermarket locations. You will provide a visible security presence, deter theft, and assist customers while traveling between stores as required.

The role requires an SIA Licence, Right to Work in the UK, a UK driving licence (own vehicle preferred), and experience in retail security or customer-facing roles. Flexibility for evenings, weekends, and holidays is essential.