Mobile Retail Security Officer – Dynamic & Customer‑Focused

OCS; West of England; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

OCS Academy training

Wagestream access for earning previews

Hapi app perks and exclusive discounts

Job summary

OCS UK & Ireland is seeking mobile Retail Area Support Officers to safeguard multiple supermarket locations. You will deter theft, patrol stores, monitor CCTV, and respond to incidents while delivering excellent customer service.

This dynamic role requires flexibility to cover different sites, with DBS/BS7858 clearance, a valid SIA licence, and a full UK driving licence. Evening, weekend, and bank holiday shifts are possible.

Qualifications

• SIA Licence (Door Supervisor or Security Guarding) required.
• Enhanced DBS and BS7858 clearance; right to work in the UK.
• Full UK driving licence and own vehicle preferred.

Responsibilities

• Provide a high-profile security presence to deter theft and protect people and stock.
• Conduct regular patrols across shop floors, entrances and perimeters.
• Monitor CCTV and identify suspicious activity in real time.
• Respond quickly to incidents, alarms and emergencies.
• Carry out searches in line with policies and legal requirements.
• Liaise with store management to address risks and support loss prevention.
• Produce clear incident reports in a timely manner.
• Deliver professional customer service and assist queries as needed.
• De-escalate challenging situations calmly and safely.
• Ensure compliance with health & safety, legal and client procedures.
• Travel between sites to support wider security operations.

Skills

SIA Licence

Right to Work in the UK

Excellent communication

Job description

OCS UK & Ireland is seeking mobile Retail Area Support Officers to safeguard multiple supermarket locations. You will deter theft, patrol stores, monitor CCTV, and respond to incidents while delivering excellent customer service.

This dynamic role requires flexibility to cover different sites, with DBS/BS7858 clearance, a valid SIA licence, and a full UK driving licence. Evening, weekend, and bank holiday shifts are possible.