Mobile Retail Security Officer - Protect People & Stock

OCS; Hadleigh; On-site; GBP 25,000 - 32,000; Full time

Job summary

OCS UK & Ireland is seeking a professional Retail Area Support Officer to cover multiple supermarket locations. You will act as a high-profile security presence, deter theft, and provide excellent customer service while responding to incidents across sites.

This mobile role requires flexibility to work across locations, including evenings, weekends, and bank holidays, with routine patrols and rapid incident response as a core part of the job.

Qualifications

• Must have Right to Work in the UK and be able to pass enhanced DBS and BS7858 security clearance.
• A valid SIA Licence (Door Supervisor or Security Guarding) is required.
• Full UK driving licence and access to own vehicle.

Responsibilities

• Provide a high-profile security presence to deter theft, antisocial behaviour and incidents.
• Conduct regular patrols across shop floors, entrances and perimeters.
• Monitor CCTV and identify suspicious activity in real time.
• Respond quickly to incidents, alarms and emergencies.
• Carry out searches in line with policies and legal requirements.
• Liaise with store management to address risks and support loss prevention.
• Produce incident reports promptly and clearly.
• Deliver professional customer service and assist with queries.
• De-escalate confrontations safely and professionally.
• Ensure compliance with health & safety, legal, and client procedures.
• Travel between sites and support wider security operations.

Skills

Right to Work

SIA Licence

Driving Licence

Retail security experience

Job description

OCS UK & Ireland is seeking a professional Retail Area Support Officer to cover multiple supermarket locations. You will act as a high-profile security presence, deter theft, and provide excellent customer service while responding to incidents across sites.

This mobile role requires flexibility to work across locations, including evenings, weekends, and bank holidays, with routine patrols and rapid incident response as a core part of the job.